FAQs

Do you bring your own equipment and supplies or do we have to supply them?

We bring everything we need to do a great job on your home. We use Vacuums with Hepa filters and Melaleuca products that are friendly to our environment. Read more about our processes here.

Do you accept Credit Cards?

We accept Visa, Mastercard and Discover for your convenience.

Do I need to be home?

Absolutely not. In fact, most of our customers prefer not to be home when we clean! Many of our clients provide us with keys and alarm access codes.

How often do you clean?

We clean weekly, biweekly, triweekly, monthly, as well as specialty cleanings as needed. Give us a call to setup your preferred cleaning schedule.

How far in advance do I need to schedule?

In most cases a week before is enough time. If you have a very particular date and time, the earlier the better.

Are your products allergen free?

See Melaleuca product info for answer...

Can my dog be in the house when you clean?

We ask that the first time we come to clean your house that we do a meet and greet with your dog to ensure comfortability.

What should I do to prepare for my green home cleaning?

We appreciate if you will provide our cleaning team with a clutter-free environment. If that environment does not exist, we may not be able to fully complete your clean.

What if I’m not satisfied with the service?

If you’re ever unhappy with an area we cleaned, we’ll return the next day and reclean it.

Who will be cleaning my home?

The same team of professional house cleaners, trained and employed by Clean 'N' Green will clean every time.

Do I need to provide house cleaning supplies?

We provide all cleaning equipment and products. If you have a special cleaning product that you would like for us to use, please be sure to discuss this with us in advance, so that they can properly instruct our team.

How much will it cost to clean my home?

When determining your home cleaning cost, we recognize that every home is as unique as the homeowner. We base your exact price on many factors including pets, clutter, floor types, as well as, the number of people who live there. Please call us for a free estimate.

Will you come on the same day and time for each clean?

While we can commit to a specific day, there are many factors throughout the day that may affect our actual arrival time. If you desire an estimated time of arrival on the day of your clean, please call us, and we’ll be glad to oblige.

How do I pay for my home cleaning?

Payment is due the day of each scheduled clean. Most of our customers simply leave a check on the kitchen counter.

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